How safe is it to use my credit card on the website?
Your online transaction on MyGenie.in is secure with the highest levels of transaction security currently available on the Internet. We use 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing. We do not store your information on our servers.

What happens if my transaction fails and my card/account is not charged?
If your card / account is not charged, you can safely retry your payment - we will not double charge you.

I have not received acknowledgement or notification email.
Please make sure that the email address on your order is correct and that the email has not been directed to a spam folder. Please contact us on support@mygenie.in or call us at 9034466636 (9.30 am to 6.30 pm) to notify us about the same.
What are the payment options available on MyGenie.in?
We accept all major credit cards (American Express, MasterCard, Visa, Diners Club and JCB cards), debit cards issued by over 50 banks, Internet Banking options with over 45 banks in India. We also accept the UPI & wallet payment.
To pay using your credit/debit card at checkout, you will need your card number, expiry date and three-digit CVV number (found on the back of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.